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2021 Real Estate Marketing Predictions

With the new year upon us, I wanted to share my 2021 predictions for real estate marketing. The impact of the last year and how it will play into this year will redefine the real estate marketing sector for years to come as digital and virtual protocols take over, enabling empowered consumers throughout their moving journey. 

 

WATCH MY TOP 10 PREDICTIONS VIDEO OR READ THE FULL LIST BELOW.

 

1. Strong housing demand will question the need for marketing.

boxWith an increased number of Americans moving due to major changes to office work and the coronavirus disruption, is there a need to spend on marketing? Strategic companies will continue to invest in marketing and marketing technologies, but many companies will prioritize their bottom line by decreasing marketing efforts. However, the former will gain market share, while the latter will lose it over time.
 
 

2. Paid digital advertising will continue to replace the traditional functions of brokers, thereby driving lower commissions.

Digital brokerages like Rex Homes and 1%Lists are two of the pioneers of this model, whereby cost efficient online advertising does a lot of the client acquisition instead of commissioned sales reps. Big dogs like Compass have launched their own in-house digital advertising tools to support agents who want to be more digital and virtual.
 
 

3. High profile real estate IPO firms—like Compass and OpenDoor—will attract more sophisticated digital marketing vendors into the category.

These vendors will find that the real estate sector is full of large, well-capitalized companies eager to spend their money on digital marketing and the now cluttered real estate tech marketing landscape will begin to consolidate.
 
 

4. WTF is PropTech?

PropTech, iBuyer, and NeoBrokerage firms will spend 2021 marketing their new business models to other businesses and agents (B2B), thus completely missing the wave of consumer attention (B2C) until 2022 and beyond (ie. how the pharmaceutical industry used to market drugs: for decades they sold strictly to doctors, but over time ran advertising campaigns targeting consumers to “ask your Doctor about...” in an effort to drive more adoption).
 
 

5. Real estate brands will have their ‘woke’ moment about Facebook being ineffective for lead generation.

facebookPosts on Facebook are only seen by 1% of followers. Paid housing ads are subject to FHA targeting restrictions. Consumers are skeptical of social media legitimacy. Sure, Facebook has eyeballs so is considered “must-have” marketing, but Facebook is not an effective lead driver unless leveraged with other ad platforms.
 
 

6. Obscure consumer privacy laws, FHA, and ad tracking policy changes by Google, Apple, and Facebook will inexplicably reduce the ROI of lead gen marketing by 10%.

It will be harder to find and reach your customers online due to policies like GDPR & CCPA, and tracking restrictions enforced by companies like Apple. By the end of 2021, digital marketers will be unable to ignore these changes and will scramble to find new tools and data practices that drive the same effectiveness.

Learn how privacy regulations may affect your business in our latest blog post.
 
 

7. The year of video.

What was a niche technology in 2019, virtual video tours are now mission critical to the consumer buying/selling/leasing experience. From tours, ads, listings, branding, TV, bots, emails, I anticipate 10x growth of video adoption across multiple facets of real estate marketing.
 
 

8. Consumer preference data is the best solution for today’s unprecedented mobility behavior.

It is too hard to anticipate the urban/suburban, office work, housing needs, and employment disruptions that COVID has prompted. Therefore, buying keywords, blasting emails, and spraying social ads in the hopes of generating leads will be insufficient. Data can be utilized to predict and proactively deliver marketing messages to movers, thereby finally earning its role in 2021 as standard fuel for the marketing department.
 
 

9. Survival of the Fittest: Agent Edition

With the lack of in-person relationship building, real estate agents with less than 3 years of tenure will have to become digital marketing experts in order to successfully build their clientele. As seasoned agents successfully convert their CRM database into more transactions, 2021 will be a pivotal “make it or break it” year for less experienced agents.
 
 

10. Those agents that survive will prevail. 

agentWith the broader implications COVID has had on the way businesses operate, variable cost employees (aka gig workers, freelancers and contract employees like agents) are the future of work across all industries. Real estate agents are poised to succeed as the industry navigates economic, social, and consumer behaviors. 

 

Agree? Disagree? Have any additional thoughts? Reach out - we'd love to hear from you!

 

 

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